United Debacle, DOT is Reviewing Consumer Complaints

Apparently there’s been enough filed complaints already for the DOT to take notice. They issued an official statement yesterday regarding the United Airlines Mistaken Fare in their website.

“The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department’s Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.”

United has announced earlier that they will not honor the tickets that were bought already and many blogs have been calling for people to complain to the DOT. I wrote a post as well yesterday, regarding the complaints and their validity. Check it out. We’ll have to wait a bit longer though to see how this plays out.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Subscribe to Blog via Email

Enter your email address to subscribe to receive notifications of every new post by email.

Join 5,845 other subscribers

Support the site: Shop through our 

Stay Connected
Join our Facebook Group
Popular Posts
Homepage | About Us | Privacy Policy | Disclosure Policy

Subscribe to our Newsletter

Subscribe to receive one daily email (sent at 8PM ET, Monday through Friday) with all the news and deals.

%d bloggers like this: