Yet Another Round Of BlueBird/Serve Shutdowns

I couldn’t remember the last time I wrote about Bluebird and Serve cards, so I searched and apparently it was back in August of 2016. My own cards were shutdown a few months earlier, same as many others. Now it seems there’s a new round of emails, telling people that their cards have been frozen.

BlueBird/Serve Shutdowns

Here’s the text of the email:

We are writing to let you know that we have observed unusual usage patterns on your American Express Serve Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 15.d of our Consumer User Agreement, which you can view here.

Please be aware that you still have full access to the funds on your Account and can withdraw them at any time. Any applicable monthly fees continue to apply.

If you would like to close your Account, you may do so online via your Profile page here. Then, scroll down to the Close Account section and click “Close Account.”

If you have any questions or would like to inquire further about this issue, you may write to us at the following address:

American Express
C/O Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440


The American Express Serve Team

Guru’s Wrap-Up

These prepaid cards were a great spending tool to earn rewards, but many people have long been shutdown. It seems that Amex is still going after those with “unusual usage patterns”.

Does anyone still have a functioning card?

3 thoughts on “Yet Another Round Of BlueBird/Serve Shutdowns

  1. I still have my Serve card and use it every month to add money at CVS for no fee and then use the card to pay my insurance bill online. That’s the only thing I still use it for basically. I guess I should consider myself among the lucky. I hope I don’t receive one of those emails as I have no current banking account and believe most other pre=paid cards charge like $4.50 at least to load cash onto them.

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