Southwest Airlines Extends Expiration of Travel Funds
Southwest is making yet another customer friendly change to its policy during the coronavirus. The airlines is extending the expiration date of some travel funds. Here is their statement:
With the unprecedented cancellations and airport closings happening around us every day, we understand travel plans are changing for many Customers. So, we are making a temporary exception to our already very flexible travel funds policy. As you know, our current policy outlines that nonrefundable tickets not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel up to one year from the original purchase date, but must be used by the individual named on the ticket.
In recognition of the current travel environment, we are extending the expiration date of some travel funds:
- Customers’ funds that have expired or will expire between March 1-May 31, 2020, will now expire June 30, 2021
- Any newly created travel fund because of a flight cancellation between March 1-May 31, 2020, will have an expiration date of June 30, 2021
Southwest adds that it will take their Technology Teams a few weeks to make these changes to the expiration date of the funds.
Please be safe! The best way to prevent illness is to avoid being exposed to this virus. Check out the CDC website for more information. During this coronavirus pandemic try your best to:
- Stay home if you can and avoid gatherings of more than ten people. This is extremely important for older adults and people who have serious chronic medical conditions like heart disease, diabetes and lung disease etc.
- Practice social distancing by keeping a distance of about six feet from others if you must go out in public.
- Wash your hands often with soap and water for at least 20 seconds, especially after being in a public place, or after blowing your nose, coughing or sneezing. If soap and water are not readily available, use a hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose or mouth with unwashed hands.
- Avoid close contact with people who are sick
- Stay home if you are sick, except to get medical care.
- Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, handles, desks, computers, phones, keyboards, sinks, toilets, faucets and countertops.