Trouble at MoviePass has been ongoing for a while now. It’s no secret that they need cash to stay alive. Their stock has crashed and they are struggling to stay afloat. They has also restricted people to just two movie options recently. Now they are trying to increase the number of subscribers, by un-canceling canceled accounts. Through some sneaky options in the app they got people to extend their subscription.
If you have opened the app in the last few days you may have seen the screen shown below. If you tapped the “More Details” link, you arrived at this page, which details the updates to MoviePass’s plan, including the shift from an unlimited number of movies per month for $9.95 to just three movies per month for the same price. That plan is set to take effect on August 15.
But if you then tapped the “I Accept” button you canceled your cancellation. Many people did so, since that was the only option available in the screen and normally you would think that it might just take you back to your movie options.
The email received afterwards stated that “if you had previously requested cancellation prior to opting-in, your opt-in to the new plan will take priority and your account will not be cancelled”. Meaning that you will continue to be billed.
Some sneaky last ditch efforts by MoviePass to stay alive. Make sure you cancel again if your account was un-canceled. Also if you have annual subscription purchased from Costco, then you can probably get a full refund now and be done with MoviePass. Otherwise you can try going through your credit card for a chargeback.