Hyatt-Linked MGM Accounts Can’t Use Mobile Check-In


Hyatt-Linked MGM Accounts Can’t Use Mobile Check-In

MGM and Hyatt are parting ways, with their partnership completely dissolving as of September 30, 2023. MGM will then turn to Marriott Bonvoy as a partner going forward.

As the Hyatt partnership winds down, MGM has introduced a new limitation that is not noted anywhere on their site as far as I know. If your MGM account is linked to World of Hyatt, then you can no longer use mobile check-in for your stays.

This change was probably introduced sometime over the last two days. If you have an MGM stay booked, and your account is linked to Hyatt, then you will not see the check-in option in the app.

This has also been confirmed by an MGM representative who simply said that “Hyatt linked MGM accounts are unable to check-in via the mobile app.” Hyatt members will now have to stay in line to check in before accessing their rooms. 

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9 thoughts on “Hyatt-Linked MGM Accounts Can’t Use Mobile Check-In”

  1. Damn I wont be able to complete me 100 stay this year for the extra SUA/Pts every 10 nights. I abused the crap out of this over the last 3-4 years as all rooms are comped with my Casino play.

    Tsk tsk, unfortunate it is. o well got globalist for another year. Maybe time to go for Marriot bonvoy moving forward.

  2. Nobody who was mattress running was booking Fri/Sat nights. They were booking unsold MGM rooms midweek, giving the hotels extra revenue on otherwise-empty rooms, at almost no cost to the hotel. Sure, customers spending at restaurants and casinos would be better for the properties, but that’s not what the alternative was on the nights people were mattress running.

    But this action does seems targeted. And it’s punitive toward those who had close reservations when they implemented it.

    1. That’s true that mattress running was done early/midweek, but there are costs involved even for no-shows. They need to have more staff available, because they can’t tell if those guests will show up or not. MGM can’t assume they are mattress runners that will not need any services. And what Hyatt members pay doesn’t cover those costs.

  3. Pingback: British Airways First Class Passenger Was So Large It 3 Hours And A Hoist To Deplane Him [Roundup] - View from the Wing

  4. Thanks to all the Hyatt abusers. What did you expect? They’re the ones to blame for this and MGM/Hyatt partnership ending. There’s a reason those hotels are cheap. They expect people to gamble, to go to restaurants, shows etc.

  5. LOL they’re tired of all the Hyatt no-shows. Casinos want people to go there and spend money.

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