Frontier Airlines Improves Its Family Seating Policy
Frontier Airlines is the latest airline to make changes to its seating policy as the White House has openly criticized U.S. airlines for charging families unfair fees. The Department of Transportation issued a warning to airlines earlier this summer, stating that they must stop charging families extra fees in order to sit together.
Frontier Airlines has made changes to its system to ensure children are seated with at least one responsible adult in their party. When flying Frontier, at least one parent will automatically be seated with any children within their family group who are under the age of 14. At no additional charge, the airline automatically assigns seats based on family members’ ages before the check-in window opens.
“We recognize the importance of seating children next to an adult with whom they are traveling,” said Daniel Shurz, senior vice president, commercial, Frontier Airlines. “Since last October, we have been doubling down on our efforts and further enhancing our system for ensuring a parent is seated with any children under the age of 14 in their family group. The system is working well and we are receiving positive feedback.”
Customers also have the option to choose their own seats for a fee, if they prefer. Frontier offers several other family friendly features including family pooling of frequent flyer miles and Kids Fly Free promotions through its Discount Den travel club.
Just yesterday, United Airlines announced a similar family-friendly policy.