Southwest Will Extend You Expiring Funds for 6 Months
Southwest has reveled a temporary change today that makes it easier to extend your expiring travel fund. You no longer need to wait until your funds are actually expired, and you won’t be charged for requesting an extension.
Now through the end of the year, you can just ask Southwest and they will extend your expiring funds for another six months. This will be done through a Southwest LUV Voucher. That’s an additional six months since the date of of re-issuance.
The information was revealed in a memo sent to employees:
Knowing that our schedule will soon be extended past the 2022 holidays, Customers may be contacting us to use their funds that may not have expired yet but will expire before they want to travel. In preparation for the anticipated requests we will be receiving, the decision has been made to temporarily offer our Customers additional flexibility.
Temporary Additional Flexibility – Effective June 1, 2022
$100 will not be deducted: For all Customers who contact us between June 1 and December 31, 2022, letting us know they are unable to use their funds during the RTF validity period, we will issue a Southwest LUV Voucher for the full value of the RTF, which means temporarily, you will not deduct $100 per our normal GOG exception.
No longer required to contact us after the expiration date: Customers do not need to wait to contact us after the RTF expires. Between June 1 and December 31, 2022, If Customers contact us to advise they are unable to use their funds before the expiration date of the RTF and they do not want to wait until after the expiration date to request a Southwest LUV Voucher, we will force close the RTF and issue the SLV immediately. Please explain to the Customer that the SLV will be valid for six months from the issue date.
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