Citi Making Changes to Virtual Account Numbers

Citi Making Changes to Virtual Account Numbers

Citi has sent out emails to its customers announcing that over the next several weeks, it will enhance the Virtual Account Number experience for cardholders. The credit card issuer promises to make updates to improve the experience with easier navigation and enhanced options to manage your virtual account numbers.

You will be able to set a daily budget to have better control of your expenses and limit the impact of any potential fraud for Virtual Account Numbers that you create. Another improvement is that you will be able to set up and edit virtual account numbers using the Citi Mobile App.

There are some things that customers should keep in mind as Citi implements these changes:

  • You can use existing virtual account numbers until their current expiration date.
  • After expiration, you’ll need to set up new numbers.
  • Since you won’t be able to view your existing numbers in the new experience, you may want to make note of them for reference.

Virtual Account Numbers

This is a great feature that you should use when shopping online. Citi will generate a random card number that you can use for a limited time and soon with a limited daily budget.

When shopping online or by mail order, you can use a randomly generated Citi card Virtual Account Number instead of your real account number. Simply click Enroll in/Get here to begin using Virtual Account Numbers.

All purchases made with your temporary number will appear on your monthly statement with your other purchases. The entry will include the Virtual Account Number that was used for each transaction, which makes it easy to filter your transactions. The Virtual Account Numbers benefit is not available for all Citi cards. If you currently have a Citi card, you can view benefits for your specific card by logging in or registering for Card Benefits.

Eligible Cards

These are cards that have the Virtual Account Numbers benefit (let me know if you see it in other Citi products):

  • Double Cash
  • Premier

Non-eligible cards include:

M1 Finance $50 Bonus
  • AAdvantage MileUp
  • AAdvantage Platinum Select World Elite Mastercard

3 thoughts on “Citi Making Changes to Virtual Account Numbers

  1. Virtual Account Numbers can also be generated with the new Citi Custom Cash card. They all expire at the end of August 2021, so looking forward to the changes launching very soon!

  2. Which cards have this feature? I’m about to cancel my Prestige and I don’t think the AA exec mastercard has it.

    • I can’t find a list of Citi cards that have VAN, but I see it as an option for Citi Double Cash and Premier. Don’t see it for AA Platinum card.

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