American Airlines Adding More Flights and Opening Lounges
American Airlines is getting ready for summer travel by restoring more flights and re-opening key Admirals Club lounges. The airline is also expanding flexible policies and continuing its robust health, well-being and cleaning procedures.
Adding Flights
American saw an increase in demand in May. By the last week of May, the airline carried a daily average of about 110,000 customers per day — an increase over the approximately 32,000 average daily customers the airline served in April. In response to improving demand for air travel, American is planning to fly 55% of its domestic schedule and nearly 20% of its international schedule in July 2020 compared to the same period last year. The airline’s July systemwide capacity amounts to approximately 40% of July 2019 flying.
American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs.
Admirals Club Lounges
The following locations will open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions.
- Charlotte (CLT) — Concourse C
- Chicago (ORD) — Concourse H/K
- Dallas (DFW) — Terminal A and Terminal C
- Los Angeles (LAX) — Terminal 4
- New York (JFK) — Terminal 8 (only prepackaged food and water will be available, per local restrictions)
- New York (LGA) — Concourse D (only prepackaged food and water will be available, per local restrictions)
- Miami (MIA) — Gate D30
- Philadelphia (PHL) — Terminal B/C
- Phoenix (PHX) — Gate A7
- Washington, D.C. (DCA) — Terminal B
Additionally, the following Admirals Club lounges will reopen as service centers and will be available to offer travel assistance. Hours vary by location.
- Atlanta (ATL) — North Terminal, Concourse T
- Austin (AUS) — Gate 22
- Nashville (BNA) — Concourse C
- Boston (BOS) — Terminal B
- Dallas (DFW)—Terminal D
- Houston (IAH)—Terminal A
- Pittsburgh (PIT) — Main Lobby
- Raleigh-Durham (RDU) — Terminal 2
- Orlando (MCO) — Gate 55
- San Francisco (SFO) — Terminal 1
- Orange County (SNA) — Gate 8
- St. Louis (STL) — Concourse C
- Tampa (TPA) — Gate 85
Health and well-being improvements at Admirals Club lounges include:
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.
Book with Confidence
As demand for travel increases, American is deploying new tools to notify and allow customers booked on fuller flights to rebook on more open flights when available, all without incurring additional cost. On fuller eligible flights, a percentage of customers will be offered the option to rebook to a different flight during the check-in process.
American Airlines is providing customers additional flexibility by expanding waived change fees for customers booking tickets for any new travel purchased by June 30, 2020. Any first, business, Premium Economy, Main Cabin and AAdvantage® award tickets purchased on or before June 30, 2020, for future travel will not incur change fees prior to travel. Customers are allowed to change their origin and destination cities as part of this offer. Offer excludes Basic Economy tickets. Customers must pay any fare difference, if applicable, and fare rules may apply depending on the ticket.
American currently has a change fee waiver in place for all tickets, including Basic Economy, for travel through September 30, 2020. Additional updates on existing travel alerts can be found on aa.com/travelalerts.
