Verizon, AT&T, T-Mobile and Comcast Will Not Terminate Accounts or Charge Late Fees
The nations largest phone and internet companies are offering customers some relief during the coronavirus pandemic. Verizon, AT&T, T-Mobile and Comcast have said that they will not charge any late fees or terminate accounts for non-payments until June 30th. Staying connected during self isolation as home is important. But with many people unemployed, or earning less while working from home, keeping up with bills is not always easy.
Verizon said Monday it had extended their offers not to terminate service nor charge late fees to customers who are struggling with their monthly bills because of the coronavirus pandemic. AT&T and Comcast said they would also extend the policy through June 30. They were originally scheduled to end in mid-May.
T-Mobile, which now also owns Sprint, says its offer has been extended through June 30. Sprint says it has waived fees for “60 days,” but it is not clear when the 60 days are up, USA Today reports.
You should still check with your company on the exact details of these offers. While you will not be charged fees or have service terminated until June 30, policies vary on what happens after that. You might be required to pay your whole balance in full in order to keep your service, or maybe you can arrange a payment plan. If you can continue to pay your bills, is better to just do so. You can also ask and see if they have any type of discounts. There are services that will do this for you, such as Bill Fixers, Trim, Bill Shark and more.
The moves come after FCC’s “Keep Americans Connected Pledge“. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, the FCC has asked broadband and telephone service providers, and trade associations, to take the Keep Americans Connected Pledge. So far, more than 700 companies and associations have signed the pledge.
