Chick-fil-A Will Pay $4.4 Million Settlement for Markups on Delivery Orders, File Claim Now to Get Up to $29.95

Chick-fil-A Will Pay $4.4 Million Settlement

🔃 Update: The website is now live. If you made a Chick-fil-A delivery order through the Chick-fil-A® One App or website from a Chick-fil-A location in California, Florida, Georgia, New Jersey, or New York between November 1, 2019, and April 30, 2021, then you are a Settlement Class Member and may be entitled to relief. Settlement Class Members must submit a Claim no later than February 15, 2024.

Chick-fil-A has agreed to pay a $4.4 million settlement over its sneaky delivery fees. That means that eligible customers can soo receive payments in the form of cash or gift cards.

The settlement is related to a class action lawsuit filed in Georgia that claims that the restaurant chain advertised free or low-cost delivery but then raised prices on their delivery orders only. The fast food chain advertised to customers free delivery or low-cost delivery fees of either $2.99 or $3.99.

“Chick-fil-A secretly marks up food prices for delivery orders by a hefty 25-30%,” reads the complaint, as reported by TheTakeOut. “In other words, the identical order of a 30-count chicken nuggets costs approximately $5-6 more when ordered for delivery than when ordered via the same mobile app for pickup, or when ordered in-store.”

The company didn’t admit any guilt as part of the settlement. And you should know that the fees mentioned in the lawsuit are still in play. Chick-fil-A does not plan to remove them. Instead, the have agreed to add a disclaimer to its app and website to inform customers that product prices may be higher on delivery orders. 

Who’s Eligible?

The settlement website is not up and running just yet. Customers who are potentially eligible for a refund will be notified by email through the settlement administrator.

There will also be a notice on Chick-fil-A’s website for potential class members that will require a name, email address, phone number and certification the person is eligible to participate.

Related: Full List of Settlement Rebates

Settlement Payout

Chick-fil-A has reached an agreement that will set aside $1.45 million in cash and $2.95 million in gift cards. 

Class members are expected to receive payments of $29.95 in cash or a $29.95 gift card. Those amounts could change, and possibly be lower, depending on the total number or eligible settlement class members.