Chase Launching New Travel Site Later this Year
Chase has revealed plans to launch a new travel website, ChaseTravel.com. The launch is slated for later this year. The new site will be open to Chase credit card holders and bank customers, a total of 66 million U.S. households.
The information comes from JPMorgan Chase’s annual 2022 investor day earlier in May, and were of hundreds of slide presentations put forth by Marianne Lake, Co-CEO of consumer & community banking at JPMC on the investor day.
Chase also revealed details about the size of its travel business for the first time. The company said it expects to reach about $8 billion in sales volume this year and aiming for $15 billion by 2025, Skift reports. It also said that in terms of US leisure travel, $1 in every $4 spent is on a Chase Card, and $1 in every $3 spent is by a Chase customer.
“We saw an opportunity during the pandemic to own our own destiny in travel, and we acquired cxLoyalty, a proprietary, two-sided travel platform, and Frosch, itself a top ten leisure travel agency, providing us now with the booking engine, the content, the servicing excellence and the concierge capabilities that our customers should expect.” Lake said. “And today, we estimate we are a top five US consumer travel provider.”
“We will launch ChaseTravel.com with Card customers later this year and then we’re going to open it up to all of our Chase customers” she said. “We will deliver distinctive content and experiences and become a full-service travel agency to our small business and premium leisure travelers. And we will introduce those important customers to our strategic partners, and so the flywheel begins. So, let me bring this to life through our evolving super app and ChaseTravel.com.”