Spirit Self Bag Drop at LaGuardia in NYC
Spirit Airlines has unveiled an automated and expedited self-bag drop for processing checked luggage at its ticket counter at LaGuardia Airport. Spirit partnered with Materna Intelligent Passenger Solutions (IPS) North America, a US-based industrywide leader in automated passenger handling solutions, to introduce the technology in the tri-state area. Materna powers self-bag drop operations at major international airports such as Toronto (YYZ), Denver (DEN), Minneapolis−Saint Paul (MSP), London (LGW), and many more across Europe and Asia.
Several U.S. airports utilize self-bag drop operations purchased and managed by the airport, but Spirit is the first carrier in the nation to pursue the technology as an airline-level initiative with four new units. The new self-bag drops will be introduced at Spirit’s larger stations across the U.S. in 2020 and 2021.
How it Works
Guests start by printing a bag tag at a kiosk following check-in. Once the bag is tagged, Guests go to the machine and scan their boarding pass to initiate the process. The bag is measured, weighed, scanned to ensure that it’s the correct size and weight, and Guests watch as the bag is automatically fed into the baggage handling system to be routed for flight. The self-bag drop is also payment-enabled to avoid waiting to speak with a representative, if needed. An agent will be in the area to assist as needed and to ensure security compliance.