Rakuten to Bilt Payments Being Returned Due to Technical Issue
🔄️ Update: Looks like the issue has been fixed.
There appears to be an issue with the latest Rakuten payouts to Bilt Rewards, with many (all?) users reporting that their payments have been returned to their Rakuten accounts.
People are getting a message stating: “There was an issue sending your Bilt payment. We returned it to your Rakuten account.” Bilt customer service has acknowledged that it’s aware of the issue affecting Rakuten payouts, and Bilt and Rakuten are actively working to resolve the problem. For now, affected members appear to simply need to wait for an update.
The timing is also notable because this is the first Rakuten payout window since the Bilt conversion rate changed. Previously, all Bilt members received the equivalent of 1 Bilt point per 1 cent of Rakuten Cash Back. Beginning with payouts after May 15, that full rate is reserved for Bilt Silver, Gold and Platinum members, while Blue members receive only 1 Bilt point for every 2 cents of Rakuten Cash Back.
Guru’s Wrap-up
Hopefully this is just a temporary technical hiccup and Rakuten and Bilt can resend the affected payouts quickly. If you selected Bilt Points for your latest Rakuten payment, check your Rakuten account to make sure your payment wasn’t returned.
