Google Software Glitch Brings Down Booking Services for Major Airlines
Booking websites for several major airlines were down Monday. A software issue if preventing customers from booking flights at American Airlines, Delta Airlines and United Airlines. The flight search systems for the airlines are run by Google, and the company has said it was working to fix a software issue.
“Delta.com and the Fly Delta app are functioning normally after experiencing an issue this afternoon that made it difficult for customers to purchase flights on delta.com, the Fly Delta app, and through our Reservations Call Center,” Delta said in a statement, as reported by CNBC. “The issue was caused by the failure of technology provided to Delta and multiple airlines by Google. We apologize for any inconvenience this caused.”
United said in a tweet that its “website is experiencing an error at this time” and that its “technology team is working to resolve this issue as soon as possible.”