Dosh, No Cashback for Gift Card Purchases at Staples

Dosh, No Cashback for Gift Card Purchases at Staples

Dosh was offering a 5% cashback rate on Staples purchases for a few days. The rate was then lowered to 3% and then gift cards were excluded in the terms of the offer. Originally there were no exclusions.

But it looks like Dosh will not pay out on gift card purchase at Staples at all, even for purchases that were made when there were no exclusions.

Update: Some users have received the following response:

You may have noticed that your cashback earned at Staples was recently removed from your Dosh Wallet due to gift card purchases. After a thorough review we identified a small number of users that were mistakenly affected. We’re diligently working to resolve this and we will be sending out emails to those affected with corrections and next steps if needed soon.

This is is what Dosh users are being told about the missing cashback as per Frequent Miler:

After conducting a thorough review of your account, it would appear that you have purchased a high volume set of gift cards at Staples. This behavior violates our terms and conditions. Per our Terms of Service, “If the Company, in its sole discretion, believes that you are purchasing gift cards at a volume or denomination that is intended to abuse the Services or that appears to be consistent with manufactured spending, the Company retains the right to suspend and/or terminate your Account and claw back any DOSH received as a result of the gift card abuse.” For more information, you can reference our Terms of Service here: https://www.dosh.cash/terms-of-service/.

If you believe this is an error, please provide us with an itemized copy of your receipt. We will be able to re-evaluate this matter with the proper documentation. We appreciate your understanding of the situation.

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