You probably heard about the Bluebird/Serve shutdowns in early January and the second round in early March. Well here’s the third round of shutdown and it look like it will be a monthly affair from now on.
Today there’s a new wave of emails telling people that the loading capabilities on their cards have been suspended. I received one such email regarding my Serve card that survived last time around. I have used it heavily in these two months and also put some regular spend on it, hoping it would help. Well it didn’t.
Here’s the text of today’s email:
We are writing to let you know that we have observed unusual usage patterns on your American Express Serve Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 15.d of our Consumer User Agreement, which you can view here.
Please be aware that you still have full access to the funds on your Account and can withdraw them at any time. Any applicable monthly fees continue to apply.
If you would like to close your Account, you may do so online via your Profile page here. Then, scroll down to the Close Account section and click “Close Account.”
If you have any questions or would like to inquire further about this issue, you may write to us at the following address:
C/O Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440
The American Express Serve Team
Well, there goes my last Serve. I need to reconnect with more family members now and earn their trust into giving me their SSN.